Privacy Policy

Bayanihan Therapy is committed to protecting the privacy, confidentiality, and security of personal information and personal health information collected through our website and clinic operations.

We recognize the importance of privacy and are committed to complying with applicable privacy laws in Manitoba, including The Personal Health Information Act (PHIA).

Information We Collect

Our website may collect limited personal information voluntarily submitted by visitors through contact forms, appointment requests, email communications, or other inquiries. This may include:

  1. Names

  2. Email address

  3. Phone number

  4. Information voluntarily provided in messages or forms

Our website may also automatically collect certain technical information, including:

  1. IP address

  2. Browser type

  3. Device information

  4. Pages visited

  5. Website usage statistics

Please do not submit sensitive medical or personal health information through general website contact forms unless specifically instructed to do so.

Personal Health Information

As an occupational therapy clinic, we may collect personal health information during the course of providing assessment, treatment, or related healthcare services.

Personal health information may include:

  1. Health history

  2. Assessment results

  3. Treatment records

  4. Referral information

  5. Appointment history

  6. Billing or insurance information

This information is collected, used, and disclosed only as necessary to provide healthcare services, meet legal and regulatory obligations, and support clinic operations in accordance with applicable laws.

How Information Is Used

Information collected may be used to:

  1. Respond to inquiries

  2. Schedule appointments

  3. Provide occupational therapy services

  4. Maintain patient records

  5. Communicate regarding care or clinic services

  6. Improve website functionality and user experience

  7. Meet legal, regulatory, and professional obligations

We do not sell or rent personal information or personal health information to third parties.

Consent

By using our website or providing information to our clinic, you consent to the collection, use, and disclosure of information as described in this Privacy Policy, subject to applicable legal requirements. Patients may withdraw consent where permitted by law, although doing so may affect our ability to provide certain services.

Protection of Information

We take reasonable administrative, physical, and technical safeguards to protect personal information and personal health information from unauthorized access, loss, theft, misuse, or disclosure. Access to patient information is limited to authorized individuals who require the information to perform their duties.

Retention of Information

Records are retained in accordance with applicable healthcare regulations, professional standards, and legal requirements. When information is no longer required, it is securely destroyed or anonymized as appropriate.

Cookies and Website Analytics

Our website may use cookies or analytics tools to help us understand website usage and improve performance. These technologies do not intentionally identify individual users. Users may disable cookies through their browser settings; however, some website features may not function properly.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Access and Correction Requests

Individuals may request access to their personal information or personal health information and request corrections where appropriate, subject to applicable legal limitations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the effective date noted below.

Effective Date: 2026-06-11

Contact Information

If you have questions regarding this Privacy Policy or the handling of personal information, please contact:

Bayanihan Therapy
Justin Monton
bayanihantherapy@gmail.com